Terms of Service
1. Agreement to these terms
These Terms of Service ("Terms") govern your access to and use of the website located at our domain (the "Site") and, to the extent applicable, our enterprise services. By accessing the Site or submitting an enquiry, you agree to these Terms. If you do not agree, you must not use the Site.
If you are accessing the Site on behalf of an organisation, you represent that you have authority to bind that organisation, and "you" refers to that organisation.
2. About us
The Site is operated by AUSTRALIA AI TECHNOLOGY PTY LTD, a proprietary limited company registered in Australia with ACN 701 748 898 and its registered office at 31 Newstead Street, Caulfield VIC 3162, Australia ("AAT", "we", "us", "our"). Our services are business-to-business. We do not offer consumer products, consumer accounts or online self-service purchasing.
3. Website use licence
Subject to your compliance with these Terms, we grant you a limited, revocable, non-exclusive, non-transferable licence to access and view the Site and to print or download material from it for your internal business evaluation purposes.
You must not:
- copy, reproduce, republish, sell, sublicense or commercially exploit any part of the Site except as expressly permitted;
- use automated means (including scraping, harvesting or crawling) to extract data from the Site, except for standard search engine indexing in accordance with our robots directives;
- remove or obscure any copyright, trademark or other proprietary notice;
- frame, mirror or misrepresent the Site or its content as your own; or
- use our name, logo or trademarks without our prior written consent.
4. Enterprise services
Our enterprise services — including managed cloud, dedicated deployment and on-premise or sovereign deployment of large-model aggregation infrastructure — are provided only under a separate written agreement, statement of work, order form or master services agreement signed by both parties (an "Agreement").
Nothing on the Site constitutes an offer capable of acceptance, a quotation, or a commitment to supply services. Descriptions of capabilities, metrics, service levels, delivery models and timelines on the Site are indicative only and are subject to technical validation, capacity availability and agreement between the parties. Where an Agreement exists, its terms (including any data processing terms, service levels and commercial terms) prevail over these Terms to the extent of any inconsistency.
5. Third-party models and services
Our services aggregate and integrate artificial intelligence models and related capabilities supplied by third parties. Those third-party services are governed by their own terms of use and privacy policies.
We do not control third-party providers, and to the maximum extent permitted by law we are not responsible for their acts, omissions, availability, outputs, accuracy, or changes to their services. Model outputs are probabilistic, may be incomplete or inaccurate, and must not be relied upon as professional, legal, financial, medical or other advice. You are responsible for evaluating outputs and for maintaining appropriate human oversight before relying on them for any business decision.
All third-party model and product names referenced on the Site are the trademarks of their respective owners. We are an independent aggregation platform and are not affiliated with, endorsed by, or sponsored by those providers.
6. Acceptable use
You must not use the Site or our services to:
- breach any applicable law, regulation, sanctions regime or export control requirement;
- infringe the intellectual property, privacy or other rights of any person;
- develop or deploy malware, conduct unauthorised access, or interfere with the integrity or performance of any system;
- generate or distribute unlawful content, including content that is defamatory, fraudulent, harassing, or that exploits or harms minors;
- make automated decisions about individuals in a manner prohibited by applicable law, or process sensitive categories of data without a lawful basis and appropriate safeguards;
- misrepresent the origin or authorship of machine-generated content where disclosure is required by law or by the expectations of the recipient; or
- circumvent usage limits, security controls, or access restrictions of any provider.
We may suspend or terminate access where we reasonably believe a breach of this section has occurred, or where required by law or by a third-party provider.
7. Customer content and data
As between the parties, you retain all rights in the content, data and prompts you submit to or through our services ("Customer Content"). You grant us the rights necessary to process Customer Content solely to provide and support the services, and for no other purpose.
We do not use Customer Content to train artificial intelligence models, and we do not sell Customer Content. Retention, residency, sub-processing and deletion practices are governed by the applicable Agreement and our Privacy Policy. You are responsible for ensuring you have a lawful basis to submit Customer Content and for the accuracy and legality of that content.
8. Intellectual property
The Site and its content — including our name, logo, text, design, graphics, code and the selection and arrangement of material — are owned by or licensed to us and are protected by Australian and international intellectual property laws. No rights are granted to you other than the limited licence in section 3.
9. Availability, service levels and support
We aim to operate the Site continuously, but we do not warrant that the Site will be available without interruption or error. Availability targets, service level commitments, service credits, maintenance windows and support arrangements applicable to our enterprise services are set out in the relevant Agreement. Any availability or performance figures shown on the Site are indicative and do not constitute a contractual commitment unless expressly incorporated into an Agreement.
10. Fees and payment
We publish no prices on the Site. All commercial terms, fees, billing arrangements, taxes, invoicing currency and payment periods are agreed directly between us and the customer in the applicable Agreement. Fees are exclusive of applicable taxes (including GST and VAT) unless stated otherwise.
11. Disclaimers and warranties
To the maximum extent permitted by law, and except as expressly stated in an Agreement, the Site and any information on it are provided "as is" and "as available", without warranties of any kind, whether express, implied or statutory, including any implied warranties of merchantability, fitness for a particular purpose, accuracy or non-infringement.
Nothing in these Terms excludes, restricts or modifies any guarantee, warranty, condition or right that cannot lawfully be excluded, including under the Australian Consumer Law. Where our services are supplied to a consumer within the meaning of the Australian Consumer Law (which is not our intended market), our liability for failure to comply with a non-excludable guarantee is limited, at our option, to resupplying the relevant services or paying the cost of resupply.
12. Limitation of liability
To the maximum extent permitted by law, and subject to any express liability provisions in an Agreement:
- neither party is liable for any indirect, incidental, special, consequential or punitive loss, or for loss of profit, revenue, anticipated savings, goodwill, business opportunity or data, however arising;
- our total aggregate liability arising out of or in connection with the Site, or with our services where no Agreement governs the matter, is limited to AUD 100; and
- where an Agreement governs the supply of services, our liability is limited in accordance with that Agreement.
Nothing in these Terms limits liability for fraud, wilful misconduct, death or personal injury caused by negligence, or any other liability that cannot lawfully be limited.
13. Indemnity
You indemnify us against all claims, losses, liabilities, costs and expenses (including reasonable legal fees) arising from your breach of these Terms, your misuse of the Site or our services, or your violation of any law or third-party right in connection with your use of the services.
14. Suspension and termination
We may suspend or terminate your access to the Site at any time, without notice, if we reasonably consider your use poses a security, legal or operational risk, breaches these Terms, or is required by law. Termination of access to the Site does not affect any Agreement governing enterprise services, which continues in accordance with its own terms. Sections 5, 7, 8, 11, 12, 13, 15, 18 and 19 survive termination.
15. Confidentiality
Each party will keep confidential the other party's confidential information disclosed in connection with an enquiry or an Agreement, will use it only for the purposes of the relationship, and will protect it with at least reasonable care. These obligations do not apply to information that is public through no fault of the recipient, independently developed, or required to be disclosed by law.
16. Privacy
Our handling of personal information is described in our Privacy Policy, and our use of cookies and similar technologies is described in our Cookie Policy. Those documents form part of these Terms.
17. Changes to these terms
We may revise these Terms from time to time. The version published on the Site, with the effective date shown at the top of this page, is the current version. Continued use of the Site after a change constitutes acceptance of the revised Terms. Changes do not alter the terms of any existing Agreement, which may only be varied in writing signed by both parties.
18. Governing law and jurisdiction
These Terms are governed by the laws of the State of Victoria, Australia, without regard to conflict of law principles. The parties submit to the non-exclusive jurisdiction of the courts of Victoria and the courts competent to hear appeals from them. Nothing in this section prevents either party from seeking urgent injunctive relief in any competent jurisdiction.
19. General
- Entire agreement — these Terms, together with any applicable Agreement, constitute the entire agreement between the parties on their subject matter and supersede prior discussions.
- Severability — if a provision is found unenforceable, it is severed and the remaining provisions continue in full force.
- No waiver — a failure to enforce a provision is not a waiver of it.
- Assignment — you may not assign these Terms without our written consent; we may assign them to an affiliate or in connection with a reorganisation.
- Relationship — the parties are independent contractors. Nothing creates a partnership, agency, joint venture or employment relationship.
- Notices — notices to us must be sent to the email address in section 20.
20. Contact
All notices under these Terms, including legal notices, commercial enquiries and partnership enquiries, must be sent to our administrator:
Administrator
AUSTRALIA AI TECHNOLOGY PTY LTD
ACN 701 748 898
31 Newstead Street
Caulfield VIC 3162
Australia
Email: admin@auaitech.com
This document should be read together with our Privacy Policy and Cookie Policy.
This document is provided as part of our corporate website. It describes our current terms at the effective date above and is not legal advice to any third party.